Effective Date: November 2, 2022
 

This Privacy Policy explains how The City of Novi collects, uses, and discloses personal information about residents who opt-in to our mobile and email messaging platforms.

COLLECTION OF PERSONAL INFORMATION 

We may collect personal information directly from you, for example through a web form or when you contact us through our community relations department. Personal information we collect  directly from you may include first and last name, address, email address, and phone number.
 

USE OF PERSONAL INFORMATION

We may use information collected about you for any lawful purpose, including the following:
To provide you with emergency notifications, community relations and support, and other relevant information;
To market our events and services to you, including by email and text message subject to your consent;
To provide our website to you, to optimize our website, and to assist with our advertising and marketing efforts; or
With your consent, or as otherwise disclosed at the time information is collected. 
We do not share your personal information with any third parties, except when we provide your information to the third-party provider of the messaging service. That provider may only use your information to send the messages requested by the City.

EMAIL AND TEXT MESSAGE COMMUNICATIONS

If you wish to unsubscribe from our email campaigns, please click on the Unsubscribe link at the bottom of any marketing email sent from us. If you opt-out of our email marketing, we will still send you messages related to our transactions and relationship with you, such as order confirmations if you place an order. 
 
If you wish to stop receiving text messages from us, reply STOP, QUIT, CANCEL, OPT-OUT, or UNSUBSCRIBE to any text message sent from us. For more information, see our Mobile Messaging Terms and Conditions available at here.
 
CHANGES TO THIS PRIVACY POLICY 
We may update this Privacy Policy at any time. Please review it frequently. 
 
CONTACT INFORMATION 
 
If you have any questions about this policy or our privacy practices, please contact us at communityrelations@cityofnovi.org

 Do you use cookies?  If so, the policy should indicate that the city may use cookies to understand and save your preferences for future visits.