September 2019 - Mark Theisen, Captain
Mark Theisen, Captain
I wish to extend my appreciation and congratulations to you on your nomination and selection as the Novi Public Safety Employee of the Month – September 2019. Your dedication, leadership, and mentorship to the men and women of the department has solidified your value to the Novi Public Safety Team.
Anytime there is a problem with fire apparatus, you jump into action to get the issue resolved, even on your personal time. Your determination and resolution on equipment maintenance and repairs, including ordering parts, keeps the department running smoothly. Additionally, diligently filling the part-time shifts to assist the night teams, maintains cohesiveness. It is evident you care for your team and strive to create an environment that encourages the men and women you lead to work harder and go above and beyond to get things done. Your approachable demeanor and willingness to make yourself available to your co-workers is remarkable. Regularly visiting all the fire stations and further developing personnel is another indication of a true leader. Your passion and knowledge for the job coupled with the relationships you have forged, establishes you as a highly respected leader on our team.
You exemplify the mission of the Novi Fire Department. Your attention, concern, and guidance of the men and women of the department is exemplary. The men and women of the Novi Police and Fire Departments congratulate you on being selected as the Public Safety Employee of the Month – September 2019.
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