Transportation Services Video
The City of Novi’s Older Adult Transportation program provides specialized transportation for residents of Novi age 55+ or those under 55 with a limiting disability to doctor appointments, shopping, special events, classes, programs, etc.
Vehicles are scheduled based on the needs of each passenger using either a lift-equipped bus or standard car/van. If you are under 55 years of age, you must provide a letter from your doctor stating you are experiencing a limiting disability and cannot drive a vehicle. The service cannot accommodate children.
Let Us Do the Driving!
Thanks to Novi City Council’s approval, complimentary transportation is now available for those 55+ to City activities and programs. Let us do the Driving Flyer
Transportation is available 8am-5pm Monday-Friday (last pick-up is at 4:30pm in Novi or 3:30pm out of Novi) and 9am-3pm Saturday (last pick-up is at 2:30pm).
To Schedule Transportation
Call 248-735-5617 between 7am and 4pm, Monday through Friday.
Please call 248-735-5617 to enroll in the Novi Transportation self-service portal.
Schedule Transportation Online
Self-Service User Guide
By email: firstname.lastname@example.org
State name, address, phone number, destination address, date, times (pick-up & return) for your trip.
Reservations are required at least 2 days in advance and are scheduled based on availability.
- $3 one-way within the city limits.
- $5 one-way outside the city limits-within a 10 mile range (begins at the Novi Civic Center).
- No Charge for rides to the Novi Civic Center, Novi Public Library, Meadowbrook Activity Center or to a City of Novi special event or program within the city limits.
Punch cards are used in place of cash. Purchase a card and receive free ride(s). Punch cards can be purchased from Transportation drivers or the Older Adult Services office. Punch cards are non-refundable, non-transferrable and cannot be replaced, if lost.
10 rides within the City limits (white) - $30
6 rides outside the City limits (yellow) - $30
Transportation Services will contact all riders scheduled in the event of a major snow/ice storm. Closure information will be posted on:
- City of Novi website - www.cityofnovi.org
- Facebook - City of Novi Boomers and Beyond
- Novi Weather Hotline - 248-347-0473
6 Reasons why YOU should ride with us:
- Safe and secure.
- Curb to curb service.
- Save on gas.
- Friendly drivers.
- Keeps you active and independent.
- We get you where you need to go on time!
For detailed information regarding the Transportation Program, please call 248-735-5617.